Shipping policy

Shipping Policy

Delivery Rates

We deliver orders for a flat rate of €4.99.
Shipping is free for all orders over €100.

Worldwide Delivery

We ship internationally to most countries worldwide.
International shipping rates are calculated at checkout based on:

  • destination country,

  • package weight and dimensions,

  • courier rates.

All available shipping methods and prices will be displayed before confirming payment.

Customs & Duties

International orders may be subject to import duties, taxes, or customs fees depending on the destination country.
These charges are not included in product or shipping prices and must be paid by the recipient upon delivery.

Order Processing Time

Orders are processed within 1–2 business days.
During high-traffic periods (sales, holidays), processing may take slightly longer.

You will receive:

  • an order confirmation email after checkout,

  • a shipping confirmation email when your order is dispatched.

Estimated Delivery Times

Lithuania, Latvia, Estonia:

1–3 business days after dispatch.

Europe:

5–10 business days depending on destination country.

Rest of the world:

7–21 business days, depending on the region and customs procedures.

Please note: delivery times may vary due to courier delays, weather, customs inspections, or other factors beyond our control.

Tracking Information

Once your order is shipped, you will receive a tracking link (where available) and estimated delivery information.

Accuracy of Shipping Information

Please ensure that the provided shipping address is correct and complete.
We are not responsible for delays or failed deliveries caused by incorrect or missing address details.

If a package is returned due to an incorrect address or non-collection, reshipping fees may apply.

Damaged, Incorrect, or Missing Items

If your order arrives:

  • damaged,

  • incomplete,

  • or containing incorrect items,

please contact us within 48 hours of delivery at uabmeldor@gmail.com.

Include:

  • your order number,

  • photos of the parcel and items,

  • a brief description of the issue.

We will resolve the situation as quickly as possible.

Undeliverable or Returned Packages

If a parcel is returned because:

  • the address was incorrect,

  • customs duties were not paid,

  • the package was not collected,

we will contact you to arrange re-shipment (additional fees may apply).

Changes to This Policy

We reserve the right to update this Shipping Policy at any time.
Changes take effect once posted on larilune.com.